Ships in 2 days
Orders ship within 2 business days after purchase.
Free shipping $100+
Order Shipping
We provide free standard shipping on orders over $100. Depending on the destination, delivery usually takes 3–15 business days.
We offer worldwide shipping.
For custom-made products, please allow an additional 3–7 business days for production.
All shipments are sent DDP (Delivered Duty Paid)
For assistance, contact: support@notjustpajama.com
| Zone | Region | Countries / Areas | Shipping Method | Estimated Delivery Time |
|---|---|---|---|---|
| Zone 1 | HK & Macao | Hong Kong SAR, Macao SAR | Standard / Express | 2–5 / 1–3 business days |
| Zone 2 | Korea & Taiwan | South Korea, Taiwan | Standard / Express | 2–5 / 1–3 business days |
| Zone 3 | Japan | Japan | Standard / Express | 2–5 / 1–3 business days |
| Zone 4 | Southeast Asia | Singapore, Malaysia, Thailand, Vietnam, Indonesia, Philippines | Standard / Express | 3–6 / 1–3 business days |
| Zone 5 | Australia & New Zealand | Australia, New Zealand | Standard / Express | 5–12 / 2–5 business days |
| Zone 6 | North America | United States, Canada, Mexico | Standard / Express | 5–10 / 2–5 business days |
| Zone 7 | United Kingdom | United Kingdom | Standard / Express | 5–10 / 2–5 business days |
| Zone 8 | European Union | France, Germany, Italy, Spain, Netherlands, Belgium, Sweden, Switzerland, etc. | Standard / Express | 5–10 / 2–5 business days |
| Zone 9 | Middle East | United Arab Emirates, Saudi Arabia, Qatar, Kuwait | Standard / Express | 5–12 / 2–6 business days |
14-day returns
We want you to love your purchase, but if it’s not quite right, no worries.
We offer a 14-day window for returns or exchanges on items that are unused and in their original, resalable condition.
l If you received the wrong item or your product is damaged or defective, we will cover the return shipping cost.
l For all other returns, the return shipping cost is the customer’s responsibility.
Refunds are processed within 7 business days after we receive and inspect your return in its original condition.
Refunds will be returned to your original payment method and may take an additional 2–5 business days to appear, depending on your bank.
Because they’re made just for you, custom-made or personalized items can’t be returned, exchanged, or refunded.
Gift-Ready Packaging
Every Not Just Pajama order is prepared with thoughtful, gift-ready packaging. Each product comes with its matching gift box, making it suitable for birthdays, anniversaries, weddings, holidays, and other special moments.
Most items also include a matching storage pouch, perfect for keeping your silk pieces protected at home or while traveling.
If you purchase two or more items in one order, we will normally pack them together in one gift box. If you would like each item to be packed separately, please leave us a note at checkout.
Need an extra gift bag or a handwritten gift card? Simply leave a message with your order, and we’ll do our best to prepare it for you.
Machine Washable – See Guide Here.
Shipping:
Returns: